Monday, October 6, 2008

I am not a travel agent

I answered the phone a few minutes ago. It was a guest Michael had talked to earlier who wanted a pet-friendly room for three nights this weekend. We are all full on Saturday, but Michael gave him the number of another inn that takes pets.

The caller said, "They only take one pet" and asked if we had the number for ____ Inn. I looked it up and gave it to him. Then he asked if we had a kennel in the area. We do, and I told him the name. He asked if I could look up their phone number.

As it happens, my phone book wasn't at the desk, so I told him I didn't have it on me but he could google it. He seemed somewhat unhappy with that.

Maybe I should have put him on hold and googled it for him, but he is not even staying here.

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